Overall Experience Reviews For Sport Clips Haircuts of Stateline

I went in to get a hair cut and the girls were doing really well at keep the shop clean during the corona virus. I had Jordan cut my hair and I was very pleased. She is also a very nice young lady and treated me with great respect.

My son and I went in for basic haircuts, no shampoo, which we do all the time at another Sports Clips. When my stylist asked if I wanted the MVP (shampoo), I said no. No problem. I had to leave while my son's hair was cut by another stylist (Liv). He told her he did not want the MVP, just the haircut. She told him she "requires" it of all her clients, so she took him back for a shampoo. I went back into pay, and saw my charge was $10, his was $25. I asked why I was being charged for an MVP when he said he didn't want it. Liv said she requires it and already did it so I had to pay for it. Said it was for our safety. I said BS, it was her choice not mine. We didn't want it and she chose to do it anyway, taking advantage of a kid and the fact that I couldn't be in the store during his haircut. Manager came over and said all Sports Clips require the MVP every time, and my stylist should have charged me for it. I know that's not true because I have been to a dozen Sports Clips where that is not the case. Then when they rang me up, they added an extra $4 charge for facemasks, even though we had worn our own into the place. I will never return to that location. They could not have been more rude.

A'lexus made me feel so comfortable letting my know everything she was doing and putting into my hair. Great customer service and a fantastic hair cut. Most places have issue blending my hair but it was no problem for her.